FAQs

Scarecrow Garden Supplier helps overseas wholesale buyers make garden product buying from China easier. Unlike working with many separate factories or a general sourcing agent, we focus on garden products and help organize mixed product categories, samples, packaging details, warehouse handling, repacking, and shipment preparation. This allows buyers to save time, reduce communication work, and manage garden product projects more clearly.

We mainly work with garden product importers, wholesalers, distributors, garden centers, nurseries, retail chains, hardware stores, online sellers, and companies developing private-label or seasonal garden product ranges.

We focus on garden products and practical project coordination. Many suppliers only quote products, but we help buyers think through product selection, samples, packaging, mixed categories, quality checking, repacking, and shipment readiness.

Yes. You do not need to have everything figured out before contacting us. You can tell us your target market, sales channel, season, customer type, product idea, or reference photo. We can help review what may be practical and suggest possible next steps.

We support a wide range of wholesale garden products, including garden tools, lawn and yard care items, watering and irrigation products, planting supplies, planters, containers, greenhouse items, seed starting products, garden accessories, outdoor garden furniture, BBQ products, packaging items, and seasonal garden product ranges.

No. The products shown on our website are only part of what we can support. If you have a product idea, reference photo, target market, seasonal plan, retail set concept, or product direction, you can send it to us.

Yes. Many garden product projects involve several product categories and suppliers. We can help organize product information, sample details, packaging requirements, warehouse receiving, repacking, labeling, and combined shipment preparation.

Yes. We focus on wholesale garden product buyers. We support bulk orders, trial orders, mixed product orders, private-label products, seasonal ranges, and retail-ready product sets.

Yes, trial orders can be discussed depending on product type, MOQ, packaging requirement, supplier flexibility, and shipment plan. For new product ranges, many buyers prefer to test the market first.

Yes. If your project includes several garden product categories, we can help prepare mixed sample sets when practical. This is useful for buyers who want to review a group of products together.

Yes. Samples are available for most products. For low-value items, samples may be provided free of charge, and buyers only need to cover the courier cost. For higher-value products, customized items, or multi-item sample sets, sample fees may be required. In many cases, the sample fee can be refunded or deducted from the bulk order after order confirmation. The final sample cost depends on the product type, quantity, customization, and shipping method.

Sample courier cost is usually paid by the buyer. Buyers can use their own courier account, such as FedEx, UPS, or DHL, or arrange shipment through their own forwarder. If needed, we can also help check the courier cost based on the sample size, weight, and delivery address. For mixed sample requests involving several garden product categories, we can collect samples from different suppliers, check basic details, repack them, and ship them together from our warehouse. This can help reduce separate courier shipments, save communication time, and make sample review easier for the buyer.

For selected projects, especially customized items, packaging projects, or repeat orders, we may use a dual-sample strategy to reduce mistakes between samples and bulk production. The first sample is used for buyer review, including product size, material, color, function, packaging, and overall quality. After the buyer confirms the sample, we keep a matching reference sample or sample record on our side. This helps us compare key details during later production, packaging checking, and pre-shipment review. This strategy helps buyers reduce the risk of sample-to-bulk differences and makes repeat orders easier to manage.

Yes. We can help organize garden product sets based on season, product use, retail channel, or customer type, such as seed starting sets, indoor gardening sets, patio planting sets, garden tool sets, watering sets, and gift-ready garden packs.

Yes. We can help check packaging options such as color boxes, kraft boxes, sleeves, labels, stickers, hang tags, header cards, instruction sheets, carton marks, and retail-ready packaging.

Yes. For many products, logo or branding options can be reviewed, including printing, stickers, hang tags, labels, packaging artwork, carton marks, or instruction sheet branding.

We help buyers pay attention to product size, material, color, function, accessories, packaging, labels, carton marks, instruction sheets, and visible workmanship.

Yes. We can help check packaging style, label position, carton marks, instruction sheets, barcode placement, product set arrangement, and other visible packaging details based on confirmed requirements.

Yes. We arrange checking for every order before shipment. For bulk production orders, we follow up at key stages, including early production, during production, and carton loading or shipment preparation. We help check product details, packaging, labels, carton marks, accessories, and visible workmanship based on the confirmed requirements. For mixed orders, products from different suppliers can be delivered to our warehouse first. We will check the goods when they arrive, review basic details, organize repacking if needed, and help solve visible issues before shipment. This helps reduce the risk of buyers discovering problems only after the goods arrive at their destination.

Yes. We support mixed garden product orders when the project involves different product categories, suppliers, packaging styles, or shipment requirements.

Yes. We have our own warehouse to support mixed garden product orders and project coordination. Products from different suppliers can be delivered to our warehouse first for receiving, basic checking, product sorting, quantity review, repacking when needed, sample preparation, and combined shipment coordination. This is especially useful for buyers who work with multiple product categories or suppliers, because visible issues can be checked and handled in China before the goods are shipped out, instead of being discovered only after arrival.

Yes. We can support repacking based on the product type, packaging style, order quantity, warehouse workload, and buyer requirements. Common repacking work may include changing retail boxes, preparing product sets, applying labels or stickers, adjusting cartons, packing mixed products together, and preparing goods for combined shipment. For mixed garden product projects, repacking helps make different products easier to organize, review, and ship together. It can also support retail-ready sets, promotional packs, seasonal garden product combinations, or customized packaging needs.

MOQ depends on the product category, supplier, customization requirements, packaging style, and production arrangement. For some products, the MOQ can be as low as 1 piece. For example, selected seasonal products available in our warehouse may support orders from 1 piece. For products that are not in our warehouse and need to be purchased from factories, the MOQ will depend on each factory’s requirement. Customized products, special packaging, or mold-based products usually require a higher MOQ.

Prices are usually calculated based on product specification, quantity, packaging requirement, customization, supplier cost, warehouse handling, and trade terms such as FOB, CIF, EXW, or other agreed terms.

Production lead time depends on product type, quantity, packaging, customization, and factory schedule. Standard products usually take around 20–35 days. Customized items, packaging projects, mixed product orders, or seasonal peak orders may require more time.

For first-time cooperation, we help reduce uncertainty through clear product confirmation, sample checking when needed, packaging review, written specifications, and pre-shipment checking. We can provide real photos and videos for buyer review, including product details, sample checking, packaging, warehouse checking, and production updates. For products available in our warehouse, we manually check the goods when they arrive. For production orders, we can provide workshop videos, inspection updates, and checking reports during the process. This helps buyers understand the product condition before shipment and reduce unexpected risks after arrival.

If a quality issue is found, we will first review photos, videos, quantity, order information, carton information, and product records. Depending on the case, possible solutions may include replacement parts, replacement products, credit, compensation, or other reasonable support agreed by both sides.

Claims should be supported with clear photos, videos, quantity details, carton information, and a description of the issue. We will help communicate with the related supplier or production side and review a practical solution based on confirmed facts.

You can provide your target market, sales channel, product idea, season, product category, quantity plan, packaging requirement, reference photo, product link, sample request, or shipment requirement. Even if your idea is still at an early stage, you can contact us first.

The typical process includes inquiry review, product direction confirmation, quotation, sample preparation if needed, packaging confirmation, order confirmation, production follow-up, quality checking, shipment coordination, and after-sales support.

We usually reply within 1–2 working days. For projects involving many products, customized packaging, samples, or multiple suppliers, we may need more time to review details before giving a clear response.

Yes. For selected products, we can help check sustainable or lower-impact material options such as FSC-certified wood, recyclable packaging, biodegradable planting items, recycled materials, or eco-friendly packaging alternatives.

Yes. We can help review eco-friendly packaging options such as kraft boxes, recyclable cartons, paper labels, plastic-free packaging alternatives, biodegradable packaging materials, or reduced-plastic packaging styles.

We can help buyers collect available supplier information, material details, packaging options, and relevant documents when ESG or responsible sourcing requirements are involved. Specific compliance requirements should be shared in advance for review.